Do It Myself Blog – Glenda Watson Hyatt

Your Accessibility Conscience

I Can Communicate, But Is My Voice Being Fully Heard?

Filed under: Living with a disability — by Glenda at 7:00 pm on Thursday, March 21, 2013

Glenda using her iPad

Reading Robert Hummel-Hudson’s blog post Finding Her Own Voice has me thinking about the difference between “voice” and “communicate”. (I wonder how many people have ever sat down to really consider the difference between these two terms that might appear synonymous upon first ponder.)

Text-to-speech devices enable individuals to communicate, but are our voices fully heard? How can we reflect panic, softness or passion with these devices?

In my pondering, I recalled a moment at last summer’s ISAAC conference (the international conference on augmentative and assistive communication). One afternoon I attended a Town Hall, which had a somewhat futuristic sounding vibe because only people using AAC were allowed to speak. The talkies needed permission to speak.

At one point, I needed to swallow a giggle after an abrupt “No” came from a robotic sounding voice from somewhere in the dimly lit auditorium, in response to what the moderator had said from the stage. A few moments later came a response from a somewhat similar sounding voice elsewhere in the room. The slow paced conversation continued between the similar sounding robotic voices.

With spoken voices, the individual speaking can be identified and much information can be garnered from the sound of the voice: the speaker’s rough age, usually the gender and ethnicity, as well as the speaker’s emotional state and such.

However, with these synthesized voices, most of this information cannot be determined from the sound alone. These voices sound so alike.

This is one reason why, a few years ago, I was immediately drawn to NeoSpeech’s Kate, who I use in my presentations and videos. Kate’s voice is different, distinct; dare I say, even sexy. It was love at first sound byte!

Yet, Kate does have her limitations. When I am creating a presentation, part of the process is what I call “kate-izing”: tweaking her pronunciation to be as correct as possible, e.g., is “read” to be spoken as “reed”’ or “red”? Oftentimes the tweaks are fairly straightforward, but there are hilarious moments while I, with a significant speech impairment, attempt to correct the pronunciation of a synthesized voice. It feels like high tech speech therapy!

The tweaking of her pronunciation is relatively easy; the conveying of emotion is what I have yet to make her communicate. The excitement. The passion. The rant.

I acknowledge that this is one of my challenges as I move forward with my motivational speaking. I will need to rely even more heavily on the right choice of words rather than on tone and inflection to fully communicate the message I am aiming to get across. Yes,  I can also use my body language and facial expressions, but, with my cerebral palsy, that is not always under my full control either. It will be a learning process with much experimenting to find an effective way to use my voice fully.

An interesting ponderment, isn’t it?


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Life with a Speech Impairment: A Toolbox of Communication Methods Required

Filed under: Living with a disability — by Glenda at 7:33 pm on Thursday, March 14, 2013

So…how do I communicate when I have a significant speech impairment?

It really depends upon the situation and degree of familiarity the other individual has with my Glenda-ish.

Allow me to explain.

Phone calls with individuals without any experience in Glenda-ish

Text chat on SkypeIn the last two weeks, the need arose for two phone calls with people not indoctrinated into my unique dialect. It is difficult for people to understand that, yes, I am a motivational speaker, yet chatting on the phone is not possible – until they master Glenda-ish.

Thank goodness for Skype!

I text chat while the other individual talks. Or, we both text, which results in a complete record of our conversation. There is no need to take notes. Yes!

Meeting with friends still learning Glenda-ish

Glenda and Avril next to a colourful dragon lanternWhen my friend Avril and I spent a wonderful afternoon at the Vancouver Art Gallery and then wandered around the Chinese New Year festivities, I spoke a few words, which she was fairly good at deciphering.

Once we had ordered our award-winning gelato – my choices indicated by saying “two” or “four” (from the top on the posted menu) – and were sitting at a table, I whipped out my iPad to use the keyboard with word prediction in Proloquo2Go. That allowed for a deeper and more equal conversation.

Glenda Watson Hyatt and Karen PutzA few weeks later, when my friend Karen from Chicago came in to town for an all-day workshop the following day, I had the pleasure of greeting her at the airport and then going for lunch at Steamworks right downtown.

With Karen being Deaf, another layer of communication is added to the mix. Because using my iPad on the SkyTrain is not overly wise, I pulled out a communication skill I learned many, many moons ago in Brownies: finger spelling! It did the trick quite nicely.

Likewise, a couple of years ago when I met my friend Jennison, his blindness required yet another layer of communication since he couldn’t see what I was typing on my iPad. Thankfully the Proloquo2Go app has a Speak button. Jennison listened to what I had typed. We proceeded with an easy flowing conversation.

Meeting with the Master

After seeing Karen to her hotel, I zipped next door to the Metrotown Mall to find an accessible washroom. As it was only mid-afternoon, I had the urge to ask Darrell if he would like to meet for coffee at our Tim Horton’s.

But I don’t have a cell phone. Not a problem. I whipped into Chapters Bookstore and parked close enough to the Starbucks area to borrow their wifi. Using the Skype app on my iPad, I texted my husband and arranged to meet him in half an hour.

Sitting at Tim’s with our cafe mochas in hand, we talked for an hour or so, which isn’t unusual for us, without any hiccups in communication, except for the “men are from Mars, women are from Venus” moments. I cherish the conversations we still have, after nearly fifteen years of marriage.

Glenda Watson Hyatt and Darrell Hyatt

For me, having a significant speech impairment means having a toolbox of various communication methods that was I can mash together and switch out in a fluid manner, depending upon the situation and the needs in that moment. It truly is that simple.


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If you enjoyed this post, consider buying me a cafe mocha. Thanks kindly.

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From a Speech Impairment to a Motivational Speaker: How Did I Get Here?

Filed under: Motivation — by Glenda at 2:53 pm on Tuesday, February 12, 2013

Glenda Watson Hyatt speaking at Open Web Camp IV
(Photo credit: Dirk Ginader)

While sitting at the airport gate last July, waiting to board the plane to Portland and then onto San Jose where I was scheduled to deliver two presentations on web accessibility, I wondered, "How did I, an individual with a significant speech impairment and a physical disability, get here?"

I pulled out my iPad and made some notes, which I found a few days ago.

I asked myself again: how DID I get there – sitting at the gate, waiting to board a plane to the States to give two presentations?

I flashed back to one brief session that Mom and I spent with Fred, the guidance counsellor, during my last year at high school. Thumbing through the various university calendars and brochures, the Certified General Accountant program sounded somewhat appealing. I was good at math and I could take the courses via correspondence, which would be perfect because my family was moving to isolated rural living once I graduated. I could then establish a business and work from home as a CGA. That was the extent of my career planning. Seriously.

I did one year of the two-year program, but I slowly realized that I wanted more in life; something more than sitting alone in my bedroom, working on boring accounting assignments. (This was long before the Internet and life as I know it today.)

One thing led to another and I found myself living on my own in a one-bedroom apartment in residence at Simon Fraser University atop Burnaby Mountain. After taking a course or two per semester for seven years straight, I graduated with my Bachelor of Arts (BA) with a major in psychology and a minor in Communications.

A minor in Communications. That is somewhat related to giving presentations; kind of. But that still didn’t fully explain how I was about to board a plane on my way to two speaking gigs.

Following a few twists and turns after graduating with my BA, I found myself giving the occasional presentation. However this was long before the text-to-speech software that I use today. Presentations were participatory: audience members took turns reading aloud text on the PowerPoint slides.

When presenting at one local conference, the laptop refused to communicate with the LCD projector. For the thinking-on-my-feet solution, I had attendees come up to the front, one at a time, to read aloud what was on the screen. Now that is a highly participatory session! For my next presentation I prepared acetate sheets for the overhead projector, as a backup plan. But I digress.

Life continued meandering until another twist came in April, 2005. I share this excerpt from my autobiography I’ll Do It Myself:

I was asked to speak at the Social Planning and Research Council of British Columbia’s (SPARC BC), “Beyond the Obvious: Exploring the Accessible Community Dialogue”. My initial thought was But I don’t give speeches. I can’t. Since I was raised without the word “can’t “in my vocabulary, that was a fleeing thought. I quickly turned my thought to How can I do this?

I had been using the free computer software ReadPlease for a couple of years to proofread my writing. ReadPlease reads aloud text that is copied into the program. I thought, Maybe I could put ReadPlease onto my laptop and have it read aloud my speech for me. I hesitantly agreed to speak. Unsure if the technology would work, I took a printed copy of the speech with me, in case I needed someone else to read it on my behalf.

Finally, it was my turn to take the stage. Being on stage alone for the first time in my life, with two hundred eyes staring at me, I wanted to run. But, I didn’t. I gave my speech. When I was done, I left the stage, trembling. I had given my first ever speech! And the technology worked!

Glenda delivering her first speech

Afterwards something amazing happened. For the rest of the day people actually came up to me and spoke with me. I was heard for the first time. I was no longer invisible, no longer silent. It was an amazing, unexplainable feeling that I would like to experience again. I would like to give more speeches. I would like to be heard again.

Since that moment, I have delivered several more presentations. Each time I was heard again; an experience that has yet to get old for me.

How did I get here?

By taking the less traveled road. For an individual with a significant speech impairment, being a motivational speaker is not the most obvious career choice.

By taking a deep breath, believing in myself and  saying “Yes, I can!” to something least expected from someone who does not speak clearly.

By figuring out the technology, with much assistance and support from my husband Darrell, to make it possible for me to travel this path.

By surrounding myself with people who will not let me fail; people who see beyond my disability and push me to become all that I can be.

In a snapshot, that is how I ended up waiting for a flight to San Jose. And, to be honest, that is how I hope to get to visit more places and to deliver many more presentations.

For this reason I am beyond excited to announce my new site, my speaker site at GlendaWatsonHyatt.com.

By following along this path less traveled to be a motivational speaker, my intention is to encourage, to entice, to motivate you to move forward, to go for it, to strive for your potential and to live life more fully.

Please visit my speaker site for more information about this adventure. And, thank you for joining me in this amazing journey.


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If you enjoyed this post, consider buying me a cafe mocha. Thanks kindly.

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An Early Valentine’s Day Love Story

Filed under: Motivation — by Glenda at 10:49 pm on Thursday, February 7, 2013

Two weeks ago the Marketing Manager at Reality Controls approached me about their application control:mapper, "which is helping to improve the quality of life of people with disabilities through motion and voice control technology. Desktop computers can be controlled by voice, arm, head, torso and feet motions." I was intrigued and, because they are in Vancouver, I was interested in seeing it in action. However, my Faith kitty was unwell and I didn’t dare leave her alone.

Today, Faith was well enough to leave. Darrell came with me. I had asked earlier if he could, because I thought he would be interested in trying the application too since he is such a geek.

The control:mapper definitely is intriguing and will make gaming (and other applications) more accessible to people with motor disabilities.

I appreciated having Darrell with me because he was able to translate Glenda-ish. Even though I have my iPad for communication, having my husband translate is still easier and more efficient. He also offered valuable ideas and insights to the development team.

Darrell and I ended up having lunch at McDonald’s for the sole reason that I was in DESPERATE NEED for an accessible washroom. (His pit stop earlier that morning was not an option for me. Enough said.)

He was dreading going back to the SkyTrain Station because of the seemingly steep hill en route; that is what happens with a lack of depth perception and spatial orientation. Working around his dread, we wheeled an extra 12-15 blocks to another station (with a familiar hill). It was a quasi spring day, so why not enjoy an unplanned road trip together?

Along the way, we happened across Purdy’s Chocolates Headquarters and Factory. We experienced the store, of course.

Give and take, and working as a team: that is how love works.

Happy Valentine’s, a little early!

Glenda sitting outside of Purdy's Chocolates

“When life takes you pass a chocolate factory, ENTER!”

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2012: Time with Family and Friends, Memorable

Filed under: Motivation — by Glenda at 6:51 pm on Wednesday, January 9, 2013

Reflecting upon the last year, 2012 was a good one. Amazing, in fact! Adopting the 4-Hour Workday (although not always perfectly implemented) and letting go of one career choice in favour of a new adventure have positively changed my energy and my outlook for the upcoming year.

Before diving into 2013, I’d like to share highlights from 2012, many of which are represented in photos.

On beautiful days Darrell and I grabbed our respective cameras and headed out somewhere we could easily get to. These photo wheels became an outside activity we enjoyed together.

One of my favourite photos from the year remains:

Glenda peering through her camera mounted to her scooter with Gorilla tripod

What makes me grateful is that, because of the technology – in my case, my scooter, my Gorilla tripod and my point-n-click camera, Darrell and I now have a hobby we share.

Meike and I have been friends since senior high school. Although we don’t see each other that often, we always have fun, have a few laughs and find trouble! (Not necessarily in that order…) This time around it was the Cloverdale Parade and Rodeo (read the full account of our escapade):

Glenda and Meike

Hands down, my favourite place any Saturday afternoon…!

Glenda standing up to receive kisses and a nuzzle from a horse

And…there is nothing like saying "Hell, ya!" when an opportunity presents itself…

new-ride1

Thanks to friend and mentor John Foliot, early July Found me in San Francisco and then in San Jose to give two presentations. The first presentation was for a corporate client, where one individual in attendance was the son of the founders of a well-known American coffeehouse chain. Had I known that beforehand, I might have rethought using this photo in my PowerPoint:

Several Starbucks and Tim Horton's coffee cups on my desk

In between events, John and I had a bit time to kill and he asked if there was anything I would like to see. I did! I didn’t need to think about the question and let an opportunity go wasted.

His top-drawer service included a car tour of Stanford, Cupertino, and the Apple campus (not necessarily in that order) and then…the Golden Gate Bridge! The weather wasn’t the best for taking in the entire view of the bridge, but that didn’t matter. What did matter is that two friends shared the moment together. (John had yet to see the bridge despite living in the Bay Area for six years.) Sometimes it isn’t the photo that is great, but rather the memory that it represents:

Foggy Golden Gate Bridge viewed from inside car

Without any question, Saturday, July 28th, 2012, will be remembered by many for years to come! Thanks to the kind folks at Wish Upon a Hero and many others, I conquered the Rocky Steps in Philadelphia in a mere 7 minutes.

Here’s a brief recap of the day…

Standing between Rocky impersonator Mike Kunda and the inspiration for the Rocky movies Chuck Wepner – an-art-imitating-life kind of moments – was one of my most humbling and awe-inspiring moments…

Mike Kunda, Glenda Watson Hyatt and Chuck Wepner standing at the top of the Rocky steps

From Philadelphia I went on to Pittsburgh for ISAAC (International Society for Augmentative and Alternative Communication). That conference was tough because I went alone and none of my peeps were there, and because I was thrown a few curve balls as a presenter. But I did meet a few new friends:

  • Lisa, an Australian Sex Party member, is demolishing the myth “No sex, please. We’re disabled.” Need I say more? Smile We had a great conversation the last night with Proloquo2Go on our respective iDevices until, after one margarita, the text on her iPhone became way too small for me to read. There is nothing like two new friends bonding by sharing one iPad (with large text) to communicate. It’s likely a good thing the conference ended when it did, otherwise we might have found trouble together – or trouble might have found us.
  • Marlena Katena epitomizes “Grab life by its balls and live it." Watch her theaacjournalist channel on YouTube and be inspired.
  • 4-year-old Leo stole my heart. (Sorry dear, but he did!) Having a conversation with our two iPads was definitely THE special moment of the conference. I struggled hard to swallow the tears. He is light years ahead by beginning his communication journey with an iPad. I love this news story his mom sent to me: horseback riding with his iPad mounted to the horse. Light years ahead! (In the video, he is the boy in the blue jacket.)

    You go, Leo! You are amazing. Dream big and you will go onto achieve many great things.

In September, as a delayed celebration of our 14th anniversary (I was in Pittsburgh for our actual anniversary. Oops!), Darrell and I joined Mom and Auntie Fern for one of their “ferry cruises”. With miles of water between them, the two sisters have found a way to connect by visiting on the BC Ferries, while enjoying the buffet. Ingenious!

On our return trip, we were lucky to pass a pod of orca whales. The captain slowed the ferry so that we all had an opportunity to marvel at the sight of whales breaching. Imagine whale watching for the price of a BC Ferries’ passenger fare! This is one of amazing photos Darrell shot:

Three orca whales

Mother and daughter enjoying time together on the water: priceless!

Mom and daughter enjoying time on the water

The special commonality amongst these highlights is they are all memories created by taking time to spend time with friends and family, away from online. And that is so valuable these days.

Who is up for creating memories together in 2013?

If you enjoyed this post, consider buying me a cafe mocha. Thanks kindly.

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