Do It Myself Blog – Glenda Watson Hyatt

Motivational Speaker

RFID Cards for Passengers Unable to Tap Fare Cards: Brilliant Solution, Implementation Sucks!

Filed under: Advocacy — by at 7:07 pm on Friday, January 26, 2018

Prior to TransLink installing the fare gates, people with limited or no hand function did not face a barrier in entering the skytrain stations. As long as they carried Proof of Fare – like all other passengers, they were able to enter the stations – like all other passengers.

The addition of the fare gate meant the addition of a barrier, where one did not exist previously. For some, tapping a card is difficult; for others, impossible. For me, some times it takes two or three taps for the gate to open.

After much discussion, research, head scratching and further discussions, a solution has been found: a Radio Frequency ID (RFID) card that opens the gate when the passenger nears. Brilliant! Apparently the first in the world.

I’m assuming RFID card also has the capacity to pay the fare; I’m not looking for a free ride.

Brilliant solution. However, the current implementation sucks.

People requiring this solution to the barrier need to apply for a RFID card. This means completing a form – name, birthdate, contact info, disability, reason why unable to open gate – requiring a medical practioner’s signature. A signature that often comes with a fee.

This means TransLink has this personal information about one segment of its customers that is not required from other passengers. Another tiny piece of me to sit in some file, some database, somewhere.

The application process also involves an assessment by a TransLink-appointed healthcare professional at a SkyTrain station. I’m guessing to determine whether or not the applicant is able to tap. I’d hope I was having a snazzy day, otherwise I probably will not be eligible for this futuristic card.

Imagine if the same implementation was used for elevators – the solution for those unable to use stairs; that people requiring the elevator needed to apply and provide medical documentation.

Imagine how fewer people would be using the elevators; only people needing the elevators would be the ones using them.

Imagine the less wear and tear; the savings in elevator maintenance and repair.

Imagine the public outcry!

Imagine if all fare cards were RF enabled. That would be universal design.

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Neuroplasticity: What If Brain Damage Need Not Be Permanent?

Filed under: Living with a disability — by at 8:57 pm on Tuesday, February 14, 2017

Montel Williams at the HealthTech Innovation Hub

Yes, that is Montel Williams! At the HealthTech  Innovation Hub in Surrey.

Please forgive the quality of the photo. The story behind the photo is of much more significance.

I will attempt to explain the circuitous journey that brought me to this point.

A few months ago, Dad strongly recommended that I read Norman Doidge’s books The Brain That Changes Itself and The Brain’s Way of Healing – both of which explore the field of neuroplasticity. I had heard of neuroplasticity and the possibility of reprogramming one’s brain through Riley Dayne’s The Abundance Factor movie and program and, although intrigued, I had yet to explore deeper. It just hadn’t yet become a priority.

However, with Dad’s continued talk about the topic and fall weather upon us, I borrowed Doidge’s second book from the library – thinking that starting with his most current book made the most sense – and curled up in bed and started reading. It isn’t the easiest book to read, perhaps because I am not the fastest and most avid reader; I ended up renewing the book three times.

But, fascinating!

How scientists, researchers and forward-thinking medical professionals are using light, sound, electrical stimulation, constraint-induced movement therapy and the like to treat conditions that, until now, were thought to be unchangeable; conditions like traumatic brain injuries, Parkinson’s, autism, dyslexia, cerebral palsy and such.

As a child I endured years of physio, occupational and speech therapy and several torturous orthopedic surgeries. All were to treat the effects of cerebral palsy, but no one ever treated my “damaged” brain, the root cause of my disability. I received nothing like treatments discussed in this book.

The chapter about the PoNS (Portable Neuromodulation Stimulator) – a device used to non-invasively stimulate the nerves in the tongue, two inches from the basal ganglia in the brain — completely enthralled me. I consulted with Google and kept digging. This is when the journey began getting exciting.

I discovered that former TV host Montel Williams, who was diagnosed with multiple sclerosis in 2000, began seeking out options when his symptoms started progressing in 2007. According to the CTV news story, he came across the tongue device being tested in a research lab at the University of Wisconsin-Madison.

Montel was so impressed with the results he experienced using the device that he co-founded Helius Medical Technologies to “partner with top organizations to pioneer unique, noninvasive platform technologies that support neurological wellness.” (This might be an oversimplification of the details. I’m still reading! More background is available on the Helius website.)

With some more digging, I also discovered that Helius had conducted a pilot study using the PoNS device on children with cerebral palsy in Russia. The results sound promising, although I have yet to find a copy of the study translated into English. However I did find this video from the 2015 Russian Pilot Study:

I know not to believe everything I see on the internet and to question all; however, watching this video made me want to know even more. Perhaps there is something here that is legit. Perhaps permanent brain damage need not be permanent or, perhaps, not as severe.

Coincidentally (or not), in mid-November, as I was beginning to wonder if there were any local resources related to neuroplasticity and where I might start looking, co-chair of Surrey’s Measured Up Committee Marco Pasqua emailed committee members with the link to West Coast Centre for Learning (WCCL) as a interesting new resource in the community. Likely because I was avoiding a boring task or some other reason for procrastinating, I spent some time poking around the site and I was intrigued. Without overthinking it, I emailed them for more information.

After several emails back and forth with Lynda Brind Dickson, the Coordinator of Community Learning Partnerships about what WCCL does, about my interest in neuroplasticity and such, we scheduled a time to meet. Heavy rains were forecasted; we postponed our meeting.

Meanwhile, I kept poking around. WCCL is located at HealthTech Innovation Hub, which is in a new building across from the Surrey Memorial Hospital – all of which are located along the City of Surrey’s Innovation Boulevard. From what I understand (at the moment), HealthTech is an incubator for brain health technologies; WCCL is one of the several businesses developing software, applications and devices in the space. It is all very exciting and somewhat futuristic-sounding.

Lynda and I rescheduled; a major snowfall was forecasted. We postponed, all the while continuing to chat via good ol’ email.

I kept reading Doidge’s The Brain’s Way of Healing and poking around online, connecting the dots.

Then, bingo!

I found a local announcement seeking individuals with traumatic brain injuries (TBIs) for a clinical trial of the PoNS device. Helius Medical Technologies had received from the military to conduct a proper, double-blinded clinical trial of the PoNS. AND…HealthTech Connex was one of the four test sites!

The device that I had read about in Doidge’s book, that Montel Williams had tried at the U of Wisconsin and, subsequently, co-founded Helius, that had been piloted with Russian kids with cerebral palsy was now in clinical trials a mere five blocks from where I am writing this.

Christmas came and went, snow fell and melted, fell and melted. Lynda and I scheduled to meet on February 10th because, surely, by then the snow would be gone for good. We were wrong. More than a foot of snow over the prior weekend, which is really unusual in Surrey in early February. I knew I would be snowed in yet again for, at least, another week. However, I was determined I would make our meeting this time, even if I had to take a taxi.

While I waited for the snow to melt, Lynda connected with a few more people that I should meet with – or, at least, be introduced to – while at HealthTech on Friday. One such connection was sure to be Pauline Martin at NeuroMotion Physio, which provides the physio component of the PoNS clinical trial at the Surrey test site. Pauline and I went to high school together.

AND…Montel Williams was going to cut the ribbon on the neuroscience wing on Friday! I had to be there.

Friday morning I checked my email as I was getting ready and…Lynda was stranded in Merritt (in the interior of British Columbia) because the Coquihalla Highway (and every other highway into the Greater Vancouver area) were closed due to treacherous weather conditions. Seriously?!

After a flurry of emails, it was deemed that I should still go, and connect with Pauline and a Mike about a brain scanning device. And see what happens after that. My husband called a taxi for me; it was nice to escape house arrest for a while.

I met up with Pauline, who kindly gave me a brief tour of the shiny new space. Then I met with Mike and one of his colleagues to demo their brain scanning device, which, unfortunately, the sensors didn’t work through all of my hair – an issue that will surely be addressed in prototype tweaks. The end goal is to have a device that general practitioners – or, even, individuals themselves – can use to check their general brain health, much like monitoring blood pressure to check their heart health. I can see it becoming a craze similar to the FitBit. The more sophisticated professional device will be used to assess concussions and such; for example, to determine when a hockey player is well enough to return to the ice.

Going with the flow of the day, I enjoyed a nice lunch with people whose most names I do not remember. (Obviously I need to work on my memory skills!) Although I was not officially introduced to Montel Williams, I did sit at the same long boardroom table (in an impressive space) for lunch. I did chat with Dr. Ryan D’Arcy – a co-founder and senior scientist/entrepreneur for Health Tech Connex Inc., full Professor at Simon Fraser University, and a few other hats. Thank goodness for my iPad and Proloquo4Text.

Through our conversation, I learned that the latest version of the Magnetoencepalography (MEG) – initially developed by Hal Weinberg – was now located at Surrey Memorial Hospital. I had taken a psyc course with Professor Weinberg years ago at SFU. Can this day have any more “connect the dots” moments?!

I didn’t get to stay for the ribbon cutting as a taxi was called for me soon after lunch. I went with the flow. I did, however, leave an autographed copy of my book I’ll Do It Myself for Montel.

Results from the clinical trial with subjects with mild to moderate TBIs will be known in three months. Two other conditions – and very possible a third in a year – are slated for clinical trials using the PoNS. I am hesitant to name the three conditions at this point because I don’t know if it is public knowledge, yet. (Everything else shared here is available online.) It is suffice to say that I am extremely excited, both for myself and many of my friends and colleagues.

Glenda speaking on stageAs I mentioned in an email to Lynda, I am not looking for a miraculous cure, to be walking straight and talking clearly. But, what if some improved functioning is possible? What if more controlled movement is possible? What if I could deliver a speech, using my iPad, without being so tense and jerky on stage? What if I could get through an average day without being totally exhausted?

What if…?

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A Dream: Not a Nicety, But a Necessity

Filed under: Motivation — by at 7:50 pm on Monday, January 23, 2017

Martin Luther King Jr

Fifty-four years ago, in a time marked by with civil unrest, hatred and violence, Reverend Dr. Martin Luther King Jr stood on the steps of Lincoln Memorial in Washington, D.C., in front of 250,000 people, and passionately declared:

I have a dream.

He did not declare, “I have a vision.”

Nor, “I have a strategy.”

Nor, a 13-point plan.

Nor, one word for the year as is common in this time of short attention spans and instant gratification.


Martin Luther King Jr boldly declared he had a dream. A dream that became part of his legacy.

At a time eerily similar to today, he started with a dream. Not a luxury nor a nicety, but a necessity – to guide him and his supporters and followers in the work to come.

What is your dream? The dream that will, one day, become your legacy.

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Forget Making New Year’s Resolutions, Embrace Your Dream – The North Star for Your Life’s Journey

Filed under: Motivation — by at 11:51 pm on Friday, December 30, 2016

Forget making New Year’s resolutions that will be broken before all of the holiday bills arrive. Or, choosing the one-word or three-words for the year that will slip your mind when life gets busy or knocks you flat on your butt.

Rather, embrace your audacious, true dream that will guide your journey of Life for the next five years, the next decade or the next quarter century.

Why a Dream?

For thousands of years, humans have relied on the North Star to guide their journeys. Travelers may take side trips or detours, often experiencing unplanned adventures along the way, but that bright light shining from the heavens above always brings them back on course.

Our aspirations, our dreams, are our North Star, guiding us through our lives. Although we may waver or stray, achieve other exciting goals, trek on an adventure or two – or even a misadventure – our dream is always present and guides our life’s course, if we are willing to listen, pay attention and follow.

Without a dream, we meander and drift through life without a direction. Our dream – like the North Star to the travelers of yesteryear – is not a luxury, but rather a necessity.

What, Actually, is a Dream?

With so many aspirations, goals and even fantasies swirling around in our heads, how do we know which dream is our true North Star?

In my signature talk “Finding Your True Dream, The North Star for Your Life,” I explain in great detail the five elements that make up a dream.

Elements of a dream
(Click on image to enlarge)

Briefly, a dream:

  1. must be enormous, bold, audacious – keeping in mind that size is relative, what might be audacious for someone might not be so for someone else;
  2. contains a minuscule dose of reality – which differentiates a dream from a fantasy, however, on occasion, what is not reality or not possible today might become reality tomorrow thanks to a new technology, discovery, skill or opportunity – making a dream now possible to achieve;
  3. presses us to grow and expand way beyond our comfort zones;
  4. demands other individuals be involved – if one person can accomplish a dream alone, then it is not bold and audacious enough;
  5. ignites a spark, a passion within us – like a shining star. We smile and our eyes twinkle when we talk about our dreams.

My dream is to become a well-paid, internationally-known, motivational speaker. Although this journey has only just begun, it has already taken me to amazing places and I am looking forward to experiencing where all my North Star guides me.

What is your true dream, your North Star?

I’d love to hear all about it!

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Letter to Santa 2016

Filed under: General — by at 10:53 pm on Friday, December 23, 2016

Three candles in tjarsDear Santa,

2016 has been a very strange years; one of those “best of times, worst of times” scenarios.

I am saddened by the unrest, hate and destruction that has gripped seemingly much of the world this year. Events and actions that are beyond comprehension.

2016 was also a year of much loss, both of distant celebrities and dear loved ones. Many tears fell this year.

On the bright and personal side, I had an amazing year! Less than three short years after receiving a communication app that truly fits my needs, I won the ISAAC 2016 Consumer Lecture Award with my lecture “Finding Your True Dream, The North Star for Your Life’s Journey“. That lecture has since become my signature talk because it is so me! I am looking forward to sharing it with many people in the coming year.

Santa, I would like to ask for a magical soothing balm that will ease fears, alleviate hate and heal broken hearts. I would love to give such a gift to countless friends and loved ones; surely, your elves can figure out the recipe. And, several paying speaking gigs, too, would be awesome!

Wishing you and your reindeers safe travels.

Merry Christmas and Happy Hanukkah.

With love from,

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