Do It Myself Blog – Glenda Watson Hyatt

In launching the 2010 edition of Accessibility 100 – a series of 100 easy-to-implement, free and inexpensive tips for improving accessibility for people with disabilities, I am borrowing a powerful idea from blogger extraordinaire Liz Strauss.

You are invited to share exactly 25 words on:

What does accessibility mean to you?

Why only 25 words? To drill down to the essence of what accessibility truly means.

As Liz explains (with a few minor changes),  “Here’s how you might go about it:

1. Look for an insight or piece of wisdom about accessibility.
2. Write a sentence about it.
3. Count the words you have written.
4. Edit the sentence until you have 25 words exactly. Notice how your idea changes as you edit and how your feelings change with each rewrite.
5. Add a picture if you can.
6. Post your 25 words on your blog (or in the comments below) by January 31st.
7. Link back to this post or leave a link to your post in the comments section (or both to be sure!).  I don’t want to miss yours when I compile all of them. “

I will compile all of your words into some kind of creative PowerPoint video.

To ensure the project’s richness in perspectives, insights and wisdom, everyone – with or without a disability, impairment or adversity – is welcomed and encouraged to share. Are you in?

Accessibility 100 is a series of 100 easy-to-implement, free and inexpensive tips for improving accessibility for people with disabilities. This is a community project. Feel free to leave your comments, questions and ideas for future Accessibility 100 posts.

Get the entire series by subscribing to this blog by filling in the form in the upper right corner or by subscribing to the RSS feed.

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Tis the season for crowded stores, bustling customers and ringing cash registers! To better serve and assist your customers with disabilities during this busy shopping season, here are eight simple tips to keep in mind:

1. Keep sidewalks, curbcuts and ramps clear. Even a bit of snow can impede customers using wheelchairs, walkers and crutches.
2. Enforce your store’s disabled parking spaces. When able-bodied customers park in one of these spaces “to run in for only a few minutes”, those spaces are not available to customers who need it in order to enter your business.
3. Minimize extra products and displays in aisles. Cluttered aisles make navigating difficult for customers using wheelchairs, walkers and service dogs.
4. Clean and maintain wheelchair washrooms. An “Out of Order” sign on the only wheelchair stall is definitely cause for panic!
5. Keep paper and pens handy at the cash registers and services counters. These may be useful when communicating with customers who have hearing or speech impairments.
6. Review 10 Tips for Communicating with People with Disabilities.
7. Provide some seating for the weary shopper. Elderly customers and those with invisible health conditions are unable to walk long distances and must take short breaks.
8. Take an extra dose of patience in the morning. A  cheerful smile and extra patience can go a long way in easing stressful situations during this joyous season

Accessibility 100 is a series of 100 easy-to-implement, free and inexpensive tips for improving accessibility for people with disabilities. This is a community project. Feel free to leave your comments, questions and ideas for future Accessibility 100 posts.

Get the entire series by subscribing to this blog by filling in the form in the upper right corner or by subscribing to the RSS feed.

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All too often businesses and establishments make the news for not being accessible to or accommodating of people with disabilities. Today, I’d like to turn that around by giving a big shout out to the Charthouse Restaurant in Steveston!

On Saturday, Darrell and I attended a small event at the Charthouse. We were the first to arrive, which caused some panic in the staff. They had not been informed that two people in wheelchairs were attending; the space set up for the event was up one step, making it inaccessible to Darrell and I.

While we used the restrooms, which were quite accessible, the staff quickly reorganized tables on the lower level for the event and returned the upper level to its regular layout for other customers. The staff had left plenty of space on the lower level for Darrell and I to maneuver our power chairs.

Fellow guests began arriving and settling into places around the two tables now set up for us. However, when the event host arrived, he was not content with us all sitting at two tables. He wanted us all at one table, as was the arrangement on the upper level.

Once again the staff quickly reorganized and re-set tables on the upper level. I was helped to a chair on the upper level; two fellow guests lifted Darrell in his power chair was lifted up the one step. We enjoyed a wonderful lunch, all sitting around one long table.

I would like to thank the Charthouse staff for being extremely accommodating and patient! Oftentimes a flexible and willing attitude makes up for any shortcomings in physical accessibility.

Thank you, Charthouse.

Accessibility 100 is a series of 100 easy-to-implement, free and inexpensive tips for improving accessibility for people with disabilities. This is a community project. Feel free to leave your comments, questions and ideas for future Accessibility 100 posts.

Get the entire series by subscribing to this blog by filling in the form in the upper right corner or by subscribing to the RSS feed.

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Yesterday, while exploring a website promoting an upcoming accessibility workshop, I read:

The physically challenged represent approximately twenty percent of the population, and this number is growing.

I was left wondering the physically challenged what? Horses? Cats? People? Which population? Of Mars?

Physically challenged, disabled and handicapped are not nouns; using them as such is grammatically incorrect and impedes comprehension.

Consider the follows three revised sentences:

Sentence #1: Correcting grammar and improving comprehension, the sentence could be rewritten to read:

Individuals with physical challenges represent approximately twenty percent of the Canadian population, and this number is growing.

Of course, sentence #1 assumes the Canadian population is being referenced.

Sentence #2: Assuming the 20% figure includes all disabilities, the following sentence would be more accurate:

People with disabilities represent approximately twenty percent of the Canadian population, and this number is growing.

Sentence #3: Alternatively, the sentence could be rewritten to read:

Canadians with disabilities represent approximately twenty percent of the population, and this number is growing.

By changing the word “people” to “Canadians”, this segment of the population is given a sense of belonging and citizenry. After all, isn’t that what accessibility is all about?

Words can confuse or clarify, simplify or elaborate, demean or empower. Take care in how they are used; otherwise, readers may think you are talking about Martians with physical challenges!

Accessibility 100 is a series of 100 easy-to-implement, free and inexpensive tips for improving accessibility for people with disabilities. This is a community project. Feel free to leave your comments, questions and ideas for future Accessibility 100 posts.

Get the entire series by subscribing to this blog by filling in the form in the upper right corner or by subscribing to the RSS feed.

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When my parents bought my first electric scooter way back in Grade 8, the world that I could explore on my own grew significantly. That world soon included Beth’s house.

Beth was my first friend in high school and she lived around the corner and up a short block from us. Once I  had my scooter, I was able to go independently to Beth’s house, although Mom did do the “Mom-thing” the first time by watching from the corner to make sure I got there okay.

Other than our own house, which was a rancher, Beth’s house was the only house I didn’t need to be carried into. There was a door from the carport into the family room. There was even a small bathroom on the ground flour.

Beth’s house was ahead of its time. Now there is “visitability”:

…a movement to change home construction practices so that virtually all new single-family homes offer a few specific features that make the home easier for people who develop a mobility impairment to live in and visit. Visitability ensures that everyone, regardless of mobility, will be able to at least visit someone else’s home, use the washroom and exit the home.

(From Visitability: Moving Towards Livable, Sustainable Housing and Communities in Canada – PDF document)

According to the article, the technical requirements include:

• a zero step entrance,
• at least 32-inch clear opening width of main floor doorways, and
• at least a half bath on the main floor.

Visitability practices benefits people with limited mobility and enables seniors to “age in place” with minimal renovations needed. Visitability increases opportunities for social interaction and inclusive, livable communities.

Why is visitability being included in Accessibility 100 – a series focusing on easy-to-implement, free and inexpensive tips for improving accessibility for people with disabilities?

The way for the visitability movement to gain momentum is by first increasing the awareness and interest in the need for this housing construction practice.

From increased awareness and understanding comes increased support:

• for visitability initiatives,
• for changes to bylaws requiring visitable and adaptable housing, such as the bylaws adopted by the District of Saanich, and
• for favouring visitability practices when buying a home.

What opportunities exist to support visitability or to initiate such a practice to increase inclusion in your community?

Accessibility 100 is a series of 100 easy-to-implement, free and inexpensive tips for improving accessibility for people with disabilities. This is a community project. Feel free to leave your comments, questions and ideas for future Accessibility 100 posts.

Get the entire series by subscribing to this blog by filling in the form in the upper right corner or by subscribing to the RSS feed.

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Wednesday Darrell and I went downtown to Canada Place to celebrate our nation’s birthday. Because Canada Place is undergoing renovations, festivities were held outside. It was a beautiful day for one massive block party!

Having spent a few days earlier this year in downtown Chicago, which is wall-to-wall cement and glass, I now appreciate how green Vancouver’s downtown core actually is. I can’t imagine living in a city barren of trees.

Making our way through the crowds, we managed to reach Vancouver’s new convention centre

Impressive space! Impressive views!

However, for a “green-designed, state-of-the-art facility” that was several hundred million dollars over budget, I was slightly disappointed at the accessibility.

Automatic doors were few and far between. Sitting at one door, after several people had walked through without holding it open for us, one well-meaning woman happened by and asked, “Are you wanting to go through?” No, I’m just sitting here in front of the door, looking like a dufus, for no reason. She kindly held the door for us.

Back outside, we found our way to another stage in time to enjoy Vancouver bandleader legend Dal Richards.

Posing for a photo with Dal, after buying his latest CD, was definitely my highlight of the day!

The 1st Annual Canada Day Parade was definitely a bummer for us. Despite being on the road, parked right against the curb, while standing spectators were constantly told to back up onto the sidewalk, Darrell and I saw very little of the parade. People persistently stood in front of us, with no regard that we could not see. Even after I tapped several on the shoulder and they responded with “Sorry”, they did not move. Very inconsiderate and rude!

We are unable to stand to peer over shoulders. Stepping to side would have been a simple way to make the parade accessible to  us. It makes me wonder how ready Vancouver really is for the Paralympics.

Having had enough of the crowds, we did not stay around for the fireworks.

Darell and I look forward to seeing more of the 2nd Annual Canada Day Parade!

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Over the past couple of months, several people have thanked me for making them aware of the need for accessibility, both on the web and in daily life. I smile. While I appreciate having the tools and voice to make this need known, accessibility is not a new need.

Do you know how long I and millions of other people with disabilities have been dealing with less than accessible washrooms, curb cuts and such? Accessibility isn’t a new concept, yet many, many people still don’t get it until they are personally touched by the need.

Over the weekend, I was thinking about the environmental movement. Despite the decades of tireless work by environmentalist David Suzuki, oceanographer Jacques Cousteau, Greenpeace and countless other individuals and organizations, it wasn’t until 2006 when former US Vice President Al Gore released his Hollywood-ized documentary An Inconvenient Truth did the masses finally “get it”. Overnight, reducing, recycling and repurposing became the latest trend. Parking the car and walking to work was a new concept. “Green” products began popping up everywhere.

In 2007, Al Gore and Intergovernmental Panel on Climate Change were jointly awarded the Nobel Peace Prize "for their efforts to build up and disseminate greater knowledge about man-made climate change, and to lay the foundations for the measures that are needed to counteract such change”.

From my perspective, it took a former American politician and a documentary with a $1million budget, according to Wikipedia, to get people’s attention and to start them taking action to protect the earth. Whatever it takes!

Turning back to accessibility, what needs to happens for the similar response to occur? What would get people’s attention and get them taking action? Do we need a big name like Al Gore in our corner?

Seriously, I am asking. I welcome a respectful dialogue in the comments below.

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Following my misadventure with Batman’s bathroom, I’d like to share this story. Prior to boarding the bus to Whistler, I decided to use the washroom – one I had used a few times previously and would rated as “adequate accessible”.

Much to my horror, I discovered the wheelchair washroom stall didn’t have a door. All of the other stalls had a door, but the accessible stall was doorless. It would save trying to close the door, but I wasn’t keen on using a doorless stall.

Some fast-thinking then occurred: This is the only women’s washroom in the station. I didn’t know where the next closest public washroom was and there was no time to go searching. Whistler was 2.5 hours away, plus loading and unloading time –not going was too risky. The doorless stall was my only option.

Oh well, if someone happened to peek, it was better than the possible alternative. I had to go for it.

I realize it is probably a female thing, but do you appreciate how difficult it is to pee without a door? Thankfully, at 7:30 am on Wednesday morning, Pacific Central Station’s bathroom traffic is very minimal.  I carried on with the day’s unfolding adventure, minimally psychologically scarred.

This past Sunday, Darrell and I met a Guiding friend Christine who I hadn’t since my Guiding days, many moons ago!  With her partner Mark and their dog Cyrus, the five of us walked and wheeled around the north side of False Creek. We had great time talking, reminiscing and laughing.

After a yummy beverage from Starbucks, we headed back to Science World where they had parked their car and made tentative plans for Canada Day. Darrell and I decided to continue onto the south side of False Creek to see how the 2010 Athletes’ Village is progressing. But, first we had to make a pit stop.

Science World wasn’t really an option without paying for admission. Pacific Central Station with the doorless stall was two blocks away. Along the way was a self-cleaning public washroom on the sidewalk. Although it is supposedly accessible, my fear was I’d take longer than the allowed time and I’d end up having an unplanned shower!

The doorless stall wasn’t sounding too bad after all.

Much to my relief, the accessible stall had been doored! The only problem was it opened out into the traffic flow rather than opening against the far wall. It meant opening the door while reversing and then driving around the somewhat opened door to get into the stall. Then I had to reach for the bottom of the door to close it.  Tricky, but doable!

The fact that I nearly fell off the toilet reaching for the paper, which was so low, was only a minor inconvenience! At least the paper holder was on the correct wall – the one closest to the toilet.

Accessibility 100 is a series of 100 easy-to-implement, free and inexpensive tips for improving accessibility for people with disabilities. This is a community project. Feel free to leave your comments, questions and ideas for future Accessibility 100 posts.

Get the entire series by subscribing to this blog by filling in the form in the upper right corner or by subscribing to the RSS feed.

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Friday evening during SOBCon: Biz School for Bloggers found us partying in the movie Dark Knight’s location used for Batman’s bedroom, which had a great view of Gotham City, also known as downtown Chicago.

(Photo credit: Duong Shehan)

Sitting with chaplain Jon Swanson and watching the many words happening around us, I gave him cause to pause and reflect when I asked: how many were actually meaningful? Culture smith Cheryl Smith kindly helped me with a Klondike Bar – the official snack of Liz Strauss’ Open Mic Nights. And, Chris Brogan and I shared a moment over a rum and coke. Quite a fulfilling networking session, I’d say!

Sunday morning found us back in Batman’s bedroom to do some masterminding for SOBCon’s fantastic sponsors. Our task was to come up with ways for the sponsors to use social media to begin a social conversation about their products or services.

All that I can say is that the sponsors definitely need social media guru Mark Carter! What better way to start a conversation than with laughter. Both Mark and I were laughing so hard that we both had tears streaming down our faces. Everyone else was wondering what was going on at our table.

The session ended none too soon! After laughing so much, I really had to use the bathroom. Thankfully there was an accessible washroom right there. (In other big fancy hotel top floor ballrooms I’ve had to go all the way back down to the lobby to find the accessible washroom.)

I drove straight in to the bathroom (rough sketch to the right), but even with my scooter nose right against the far wall, the door wouldn’t close. I backed up and tried pulling in beside the toilet. However, a small table and waste paper basket were next to the toilet – dumb place to put them! I was able to squeeze my scooter in between the table and toilet, barely. But now the metal garbage can was at risk – and I couldn’t reach it to move out of the way. It was either the garbage can or a dire consequence.

Sadly, Batman’s stylish metal waste paper basket was round no more!

Then, because I had to drive into the bathroom on an angle, my scooter was wedged in between the toilet and the closed door.  There was no point hollering for help because the door couldn’t be opened. There I was, after successfully trekking all the way to Harpo Studios alone, stuck in Batman’s bathroom! it took me ten minutes of going back and forth to straighten out my scooter enough to back up to the sink.

Note to establishment owners: in accessible washroom, please keep the open space beside the toilet open. This space is necessary for parking the wheelchair.

LIz, Terry, my apologies if SOBCon was charged extra for a vandalized garbage can! I’ll pay for it.

Accessibility 100 is a series of 100 easy-to-implement, free and inexpensive tips for improving accessibility for people with disabilities. This is a community project. Feel free to leave your comments, questions and ideas for future Accessibility 100 posts.

Get the entire series by subscribing to this blog by filling in the form in the upper right corner or by subscribing to the RSS feed.

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Electronic books or ebooks are a great way to share your expertise and to generate an income. However, how many are sitting on computer hard drives around the world, unread? Your work and expertise wasted.

To minimize paper clutter, I rarely print ebooks. Instead, I prefer reading them on my computer. However, that typically means much scrolling from page to page, which requires fairly fine muscle control – and some days I don’t have it.

Even worst are ebook with column layouts as they require constantly scrolling up and down.

Many ebooks are sitting in my electronic library, unread. Who knows the gems of wisdom wasting away in there!

A few days ago I downloaded Milana Leshinsky’s Unlock Your Business Growth and immediately noticed a refreshing difference! The entire page was visible without needing to scroll. I read all 42 pages right then.

What was the difference? The page orientation was landscape, not portrait! I was amazed by how turning the page sideways made such a huge difference. Hitting the “next page” button was all that I had to do. It was so easy, so refreshing.

Portable Document Format (PDF) is the commonly used format for creating ebooks. However, for many individuals, PDF means Pretty Damn Frustrating. Creating accessible PDFs will be covered in a future Accessibility 100 post.

Accessibility 100 is a series of 100 easy-to-implement, free and inexpensive tips for improving accessibility for people with disabilities. This is a community project. Feel free to leave your comments, questions and ideas for future Accessibility 100 posts.

Get the entire series by subscribing to this blog by filling in the form in the upper right corner or by subscribing to the RSS feed.

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